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NBK AI platform user activity grows 54% as 10 production services launch

The National Bank is developing its internal AI platform as a unified digital workplace for employees, with external access for subsidiaries.

In brief
  1. The NBK AI platform now features three development environments, including a no-code sandbox for building solutions.
  2. Starting in the second half of 2026, supervision of payment organizations and digital assets will transition to the SupTech intelligent system.
  3. The regulator launched a smart contract portal for digital tenge-based procurement and is rolling out dashboards for economic lending analytics.
FinteqstanAugust 17, 2026, 05:12 AM
NBK AI platform user activity grows 54% as 10 production services launch

Фото: Kampus Production / Pexels

NBK AI platform grows 54%: how the National Bank of Kazakhstan automates supervision and analytics

The National Bank of Kazakhstan is shifting internal processes and market supervision to new digital tools. Between April and July 2026, user activity on the internal NBK AI platform grew by 54%, the regulator reported during its Quarterly Business Review (QBR).

Strategy details reveal a shift from isolated solutions to a comprehensive infrastructure. The NBK AI platform now operates across three environments. The first is for central office employees, while the second provides external access for subsidiaries. The third environment is a sandbox where specialists without programming skills can build digital solutions. Employee engagement is backed by figures from the internal NBK AI Challenge: over eight weeks, 103 teams from 29 departments developed applications to automate operational processes. The eight best solutions are being prepared for scaling.

In parallel, the regulator is changing its supervisory architecture. Market participants were introduced to the Unified Supervisory Platform SupTech. The system is designed to monitor the digital asset sector and payment organizations. It covers the entire cycle: from maintaining entity profiles to automating supervisory actions and blockchain analytics. The transition of supervision to the new system begins in the second half of 2026.

Changes also affect data management. A respondent dashboard is already live for banks and securities market participants, serving as a single window for interaction with the National Bank. Under the Data Factory project, the regulator is modernizing its data lake and implementing master data management systems. Earlier, the National Bank of Kazakhstan discussed real sector support measures with commercial banks, and dashboards for economic lending analytics are now being rolled out for real-time monitoring.

Under the Digital Tenge initiative, a smart contract portal for the National Bank’s internal procurement has been implemented. The solution is integrated with the procurement portal and includes supplier reliability scoring.

Country and market

For Kazakhstan, upgrading the National Bank’s systems means a gradual change in the rules of the game in the financial market. The regulator is building a technological base that will allow faster reporting processing, reduce manual checks, and shift to predictive supervision based on big data.

Why it matters

Splitting the AI platform into internal and external perimeters shows the regulator’s readiness to share technology with subsidiaries, and eventually with market participants.

Transforming the regulator’s internal systems into full-fledged platforms changes the mechanics of supervision: the central bank is moving from manual reporting collection to automated, real-time data analytics.

What’s next

In the second half of 2026, the market will begin adapting to working through the SupTech platform. The National Bank also plans to coordinate closely with the Alatau City Authority on developing digital financial assets and AI-based solutions.

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