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What users are saying: Central Asian bank apps, August 12–19, 2026

What App Store reviews say about Central Asian bank apps for August 12–19, 2026.

In brief
  1. Users focused on interface changes and the stability of basic features.
  2. Kaspi.kz clients complain about the new design and support, but praise overall convenience.
  3. Hamkorbank users highly rate the app's logic and fast certificate issuance.
What users are saying: Central Asian bank apps, August 12–19, 2026

Continuing our series of regular reviews, App Store user reviews from the past week highlighted reactions to redesigns and service stability. While some apps receive high marks for easy certificate generation and clear interfaces, others face criticism over controversial updates and slow tech support.

Kazakhstan

Kaspi.kz — 3.1 out of 5 · 12 reviews. Ratings were split almost evenly. Some clients thank the team for overall everyday convenience and service quality. Negative feedback centers on a recent interface update that users found inconvenient, alongside complaints about customer support and difficulties returning goods via couriers.

Uzbekistan

Hamkorbank — 5.0 out of 5 · 6 reviews. This week’s small sample of reviews was entirely positive. Users note stable performance without freezing, a logical section structure, and a clear interface. Clients specifically highlight the convenience of remotely obtaining QR-coded certificates for employers in just a few minutes.

This week’s user experience shows that radical interface changes often trigger sharp negativity, whereas stable basic features and quick access to routine documents guarantee high ratings.

Mentioned companies

Sources