Continuing our series of regular reviews, App Store user reviews from the past week highlighted reactions to redesigns and service stability. While some apps receive high marks for easy certificate generation and clear interfaces, others face criticism over controversial updates and slow tech support.
Kazakhstan
Kaspi.kz — 3.1 out of 5 · 12 reviews. Ratings were split almost evenly. Some clients thank the team for overall everyday convenience and service quality. Negative feedback centers on a recent interface update that users found inconvenient, alongside complaints about customer support and difficulties returning goods via couriers.
Uzbekistan
Hamkorbank — 5.0 out of 5 · 6 reviews. This week’s small sample of reviews was entirely positive. Users note stable performance without freezing, a logical section structure, and a clear interface. Clients specifically highlight the convenience of remotely obtaining QR-coded certificates for employers in just a few minutes.
This week’s user experience shows that radical interface changes often trigger sharp negativity, whereas stable basic features and quick access to routine documents guarantee high ratings.