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Agency to introduce questionnaires for online loans from October 1

Starting October 1, 2026, Kazakhstan’s financial regulator has mandated banks and microfinance organizations to survey borrowers when issuing unsecured online consumer loans.

The questionnaires have been introduced to prevent fraudulent borrowing, where individuals take out loans under pressure from scammers and then transfer the funds to third parties. The requirement applies to all banks and microfinance organizations issuing unsecured online consumer loans.

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